After El Paso Killings, Renewed Focus on Online Hate Forums
President Donald Trump said Monday that the internet "has provided a dangerous avenue to radicalize disturbed minds and perform demented acts" and added that "we must shine light on the dark recesses of the internet and stop mass murders before they start."
But Karen Kornbluh, head of the German Marshall Fund's digital innovation democracy initiative, said it's often difficult for firms to determine when to remove content.
"These decisions are very difficult for companies. They are rightly reluctant to take down speech," Kornbluh said.
Kornbluh said one way for companies to deal with incitement to violence would be to report any likely criminal activity to law enforcement authorities.
"Ironically the companies would remove some of the controversy if they would clarify up front that they have zero tolerance policies toward this illegal activity and will report it to the FBI where they see it, just as they report child pornography," she said.